At Daewerstortbh, we stand behind the quality of our products. This Warranty Policy explains the coverage and conditions of our warranty.Warranty CoverageAll Daewerstortbh products are covered by a 12-month limited warranty starting from the date of delivery.This warranty covers manufacturing defects in materials and workmanship under normal use.What Is CoveredManufacturing or material defectsProduct failure under normal and intended useWhat Is Not CoveredNormal wear and tearDamage caused by misuse, abuse, negligence, or improper installationAccidental damage or cosmetic issuesDamage resulting from unauthorized modifications or repairsHow to Make a Warranty ClaimTo submit a warranty claim, please contact our customer support team with:Your order number or proof of purchaseA clear description of the issuePhotos or videos showing the defect (if applicable)Warranty ResolutionIf your claim is approved, Daewerstortbh will, at its discretion:Repair the productReplace the productIssue a refund if repair or replacement is not possibleShipping Costs for Warranty ClaimsIf the warranty claim is approved, Daewerstortbh will cover the shipping costs for replacement items.If the claim is denied, shipping costs may be the responsibility of the customer.Warranty LimitationsThis warranty is non-transferable and applies only to the original purchaser.This warranty provides specific legal rights, and you may have additional rights under applicable EU consumer protection laws.
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